Store/Franchise Module: Smooth Operations and Enhanced Customer Experience
Designed to ensure smooth operations at each individual store and branch. It also focuses on improving customer engagement.
By providing tools for better management, this module helps streamline daily tasks and enhances the overall customer experience, making sure both operations and customer interactions run efficiently.
Sales Management
- Process transactions swiftly with customer-focused tools using the Point of Sale system.
- Create quotes for customer inquiries through the Quotation feature
- Manage customer orders from initiation to completion with Sales Orders.
- Record customer deliveries and manage return-sale deliveries using Delivery Challans.
- Generate primary, franchise, or proforma invoices as needed with the Invoice system.
- Process customer credit adjustments through Credit Notes.
- Record sales manually when required with the Manual Bill Entry feature.
- Perform end-of-day cash accuracy checks using Cash Verification.

Inventory Management
- Document items received from suppliers or branches using Goods Receipt Notes.
- Record goods dispatched to other locations with Goods Dispatch Notes.
- Log inventory movements without financial implications through Non-Transactional GRN and GDN.
- Validate received goods against purchase orders using Purchase Verification.

Purchase Management
- Request and manage supplier quotes through Supplier Quotations.
- Distribute purchase orders based on requirements using Order Allocation.
- Track purchase orders by item or content and adjust supplier priorities dynamically.
- Record goods received against purchase orders using the Goods Receipt feature.
- Log goods receipt entry returns and handle purchase returns efficiently.
- Manage goods exiting the premises with Gate Passes.
- Facilitate on-the-spot purchasing through Direct Purchases.
- Record and process debit notes for supplier discrepancies using Supplier Debit Notes.

Customer Engagement
- Maintain customer history for personalized interactions.
- Seamless barcode scanning for quick and accurate transactions, enhancing customer engagement at every step!
- Automatically log sales loss instances and include them in future indents for better stock planning.

Reports and Analytics
- Monitor inventory levels and stock-outs with Stock Status reports.
- Track customer dues effectively using Outstanding Payments reports.
- Manage inventory nearing expiration through Expiry Reports.
- Evaluate sales and operational efficiency across locations with Branch Performance reports.

Data Synchronization
Seamlessly synchronize updates from the Admin module to ensure consistency across stores and franchises.

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